1. Applications and Payment
a. Places are only secured upon fulfilment of the following:
– Payment of registration fee (Non-Refundable)
– 1st-term fee/ 1st month course fees is fully paid
b. Payments are by cash, cheques crossed to “The Music Scientist Pte Ltd” or via atm/online bank account transfer OCBC bank account no. 712490671001 or via PayNow where the UEN no. is 201702565E001 and recipient’s name is ‘The Music Scientist Pte Ltd’.
c. Places are strictly allocated on a first come, first served basis and no places are given any priority or reserved in advance.
d. By making payment to enrol your child in our lessons, you are giving permission to your child to participate, under the supervision of our trainers and facilitators, in all individual and team activities.
2. Refund, Cancellations and Makeup Lessons
a. The Music Scientist reserves the right to postpone the start date for up to 4 weeks if the class size does not meet the minimum requirement.
b. The Music Scientist Pte Ltd reserves the right to cancel a programme due to insufficient members. Parents will be notified at least 7 days prior to the commencement of the programme and a full refund of the programme fee will be provided.
c. The Music Scientist Pte Ltd will make all efforts to ensure that there are no changes in terms of location or times. But in case on unforeseen circumstances, if a suitable replacement option is not available, a full refund will be made. We will inform you by email or by phone of the change as soon as possible.
d. Each month consists of 4 lessons and each term consists of 12 lessons.
e. Course fee must be paid in advance before the month/term starts.
f. There will be no refund of course fee paid, if students did not complete the whole month/term.
g. Makeup lessons can be arranged, subject to availability of slots and classes. A maximum of 2 makeup lessons are allowed.
3. Expectation of Behaviour and Safety
a. All participants of The Music Scientist Pte Ltd’s lessons are to behave in an acceptable and safe manner as determined by the trainer/facilitator. The Music Scientist Pte Ltd will take every care to ensure the quality of the learning experience and the safety of all participants during the lessons. This includes the use of the trainers’ discretion to remove participants who exhibit disruptive or unsafe behavior from the lessons. No refund will be given if we remove a participant from the class due to disruptive behaviour.
b. The Music Scientist Pte Ltd will not be accountable for any loss or damage to the students’ personal belongings or injury caused to the students at the lesson premises due to unforeseen circumstances.
c. The Music Scientist Pte Ltd will not be responsible on student’s safety beyond the lesson/ workshop time. Parents/guardians are advised to take note on their child’s lesson schedule to ensure arrangements such as to pick up the child immediately after the lesson ends. If the parent/guardian wishes for their child to be collected by someone else, please do inform The Music Scientist Pte Ltd either by email, through the website or by phone as at one day in advance.
4. Disclosure of Medical and Learning Needs
a. For the welfare of your child, do provide detailed information on any allergies, medical conditions and special educational needs of the person attending the lesson. This will help us to determine if we are appropriately trained to help develop your child with us and to ensure that your child benefits from the programme. This information will only be shared with staff who will be working directly with your child.
b. By making payment to enroll your child in our lessons, you are giving permission for photos and videos to be taken during the lessons. Such photos and videos are for the purpose of sharing on The Music Scientist’s social media platforms and be used as marketing materials.