Terms and Conditions for Purchase of E-Learning Videos/ Songs

1. Payment

a. Payments are by cash, cheques crossed to “The Music Scientist Pte Ltd” or via atm/online bank account transfer OCBC bank account no. 712490671001 or via PayNow where the UEN no. is 201702565E and recipient’s name is ‘The Music Scientist Pte Ltd’ or QR Code.

2. Privacy

a. We will handle your personal information in accordance with our privacy policy. We may also use your personal details to send you details about our current and future products and services. You may request to be removed from our mailing list at any time.

b. We are the exclusive owner of the intellectual property (curriculum) and the content of our lessons including text, graphics, photographs, videos, songs, etc. Thus it is forbidden without prior written authorisation of the Music Scientist to disseminate information via social media or any other means.

Terms & Conditions for Weekly Classes Conducted at Centre

1. Applications and Payment

1.1 Places are only secured upon fulfilment of the following: –

  • Payment of a non-refundable registration fee
  • Payment of refundable deposit
  • Term course/adhoc class fee is fully paid
  • Fees for each term must be paid in advance before the start of the new term to confirm your child’s class slot for the following term.
  • Fees for the adhoc class must be paid 1 week in advance before the start of the adhoc class to confirm your child’s class slot

1.2 Payments can be made via scanning the QR code at the right hand side of the invoices. Other payment method include online bank account transfer OCBC account no. 712490671001 or via PayNow where the UEN no. is 201702565E and recipient’s name is ‘The Music Scientist Pte Ltd’. Please indicate the Invoice number via the online transfer. We do not accept cash, cheque or credit card payment

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1.3 From Year 2024 Term 2 onwards, we will be implementing a material fee of $12 per student per term for N1 and N2 classes. This fees is to cover the expenses associated with materials such as printed worksheets and rewards for Nursery children.

 

1.4 Places are strictly allocated on a first come, first served basis and no places are given any priority or reserved in advance.

 

1.5 For first timer signup, a minimum of 8 term classes is required for the term class package rate to be applicable.

 

1.6 By making payment to enroll your child in our lessons, you are giving permission to your child to participate, under the supervision of our trainers and facilitators, in all individual and team activities.

 

1.7 Starting from Year 2024 Term 2, we will transit from the current $120 deposit to a deposit equivalent to 3 term classes. This deposit is collected at the time of term signups.

 

1.8 Withdrawals are only allowed at the end of the term. When withdrawal notice is given, the deposit will be used to add three additional classes after the end of the term.

 

1.9 Please take note that we will proceed to invoice for the new term (auto-renewal system) 14 days before the end of each term unless a notice of withdrawal is given.

 

1.10 The due date of the invoice for the new term will be set as a day before the new term commences. A late payment fee of $5 will be applied. This fee is intended to encourage timely payments and to support the efficient management of our administrative processes.

2. Refund, Cancellations and Makeup Lessons

2.1 The Music Scientist Pte Ltd reserves the right to postpone the class if the class size does not meet the minimum requirement.

2.2 The Music Scientist Pte Ltd reserves the right to cancel a programme due to insufficient members. Parents will be notified at least 7 days prior to the commencement of the programme and a full refund of the programme fee will be provided.

2.3 Each term consists of 2 calendar months ie 7 to 9 lessons.

2.4 There will be no refund of course fees paid, if students did not complete the whole term.

2.5 Parents are requested to notify us of any missed classes at least 24 hours in advance for the makeup class to be considered valid. In the event of a medical emergency preventing advance notice, please provide medical proof to validate the makeup class request. Failure to fulfill both conditions will result in a $10 charge for attending a makeup class.

2.6 For missed classes, the make-up class is valid for 4 months from the date of the missed class. Makeup classes can only be scheduled/used at the period while the term classes have been paid for. And makeup classes are forfeited upon termination of term classes.

2.7 Makeup classes can be arranged via Flavor Scholar mobile application. Makeup classes can be scheduled as early as 2 weeks in advance and latest by 24 hours before the start of the class during our opeating hours 9am to 6pm and will be subjected to slot availability and our approval.

2.9 The teacher taking over the makeup class may not be the same.

2.10 The lesson content of the makeup class may not be as per the lesson missed.

2.11 In the event that the centre is not allowed to conduct physical classes due to Authorities’ Directives, online live sessions will be conducted in lieu. Physical makeup classes can be arranged for missed online classes.

3. Expectation of Behaviour and Safety

3.1 All participants of The Music Scientist Pte Ltd’s lessons are to behave in an acceptable and safe manner as determined by the trainer/facilitator. The Music Scientist Pte Ltd will take every care to ensure the quality of the learning experience and safety of all participants during the lessons. This includes the use of the trainers’ discretion to remove participants who exhibit disruptive or unsafe behaviour from the lessons. No refund will be given if we remove a participant from the class due to disruptive behaviour.

3.2 The Music Scientist Pte Ltd will not be accountable for any loss or damage to the students’ personal belongings or injury caused to the students at the lesson premises due to unforeseen circumstances.

3.4 The Music Scientist Pte Ltd will not responsible on student’s safety beyond the lesson/workshop time. Parents/guardians are advised to take note on their child’s lesson schedule to ensure arrangements such as to pick up the child immediately after the lesson ends. If the parents/guardian wishes for their child to be collected by someone else, please do inform The Music Scientist Pte Ltd either by email, through the website or by phone as at one day in advance.

4. Disclosure of Medical and Learning Needs

4.1 For the welfare of your child, please do provide detailed information on any allergies, medical conditions, and special educational needs of the person attending the lesson. This will help us to determine if we are appropriately trained to help develop your child with us and to ensure that your child benefits from the programme.

5. Privacy

5.1 We will handle your personal information in accordance with our privacy policy. We may also use your personal details to send you details about our current and future products and services. You may request to be removed from our mailing list at any time.

5.2 We are the exclusive owner of the intellectual property (curriculum) and the content of our lessons including text, graphics, photographs, videos, songs, etc. Thus, it is forbidden without prior written authorisation of the Music Scientist to disseminate information via social media or any other means.

5.3 By making payment to enrol your child in our lessons, you are giving permission for photos and videos to be taken during the lessons. Such photos and videos are for the purpose of sharing on The Music Scientist’s social media platforms and be used as marketing materials.

6. Agreement

6.1 By making payment to enrol your child in our lessons, you are are accepting the Terms and Conditions stipulated above.